Product - AMX Extra Large

AMX - Grundausführung

• Ready-to-operate, preconfigured alarm server
• PBX connection over BRI, PRI, VoIP (SIP), XML, CSTA
• Event message processing via telephone call and dry contacts (RS232/IP)
• Alarm notifications forwarded to an unlimited number of in-house and external subscribers
• Alarm text messages sent to cordless DECT and Wi-Fi terminals, or desk terminals with display*
• Call intrusion and disconnecting existing conversations are definable for each alarm*
• Overriding call deviation*
• Confirming alarms with an announcement or password, or via XML, CSTA, DECT SMS*
• Alarm notification ends if x of ypeople have already confirmed receipt.
• Delay issuing an alarm (e.g. filtering brief power interruptions)
• Call repetition and escalation process
• Reporting (PDF, CSV , EXCEL, RTF, TIFF, Web Archive)
• Ad hoc documentation of system configuration
• Holiday calendar
• Recording and alarm time windows are definable for each day and event
• Self-monitoring and self-diagnostics
• Automated and prescheduled test alarms
• Import/export tool to change subscriber and interface data
• SQL database
• Backup tool
• Log archiving tool per module
• Internal watchdog process, Event Watch (OS)
• Alarm prioritisation(e.g. fire alarm before machine alarm)
• GUI for administration and configuration changes (persons, groups, events, etc.)
• System access audit trail (data logging)

*(depends on PBX features)

Universal Deployment

Using standardised interfaces, the AMX communicates with fire alarm systems, building and process control systems, check-in and check-out systems, and monitors network management and nurse call systems. In this way, the AMX offers central recording and processing for all occurring events. Due to its flexible configuration, the AMX can be easily tailored to monitor existing infrastructure and seamlessly integrate with customer processes and procedures.

The AMX is very versatile: from pure text transmissions to initiating an emergency conference call between several parties and/or groups, simple serial alarms or several nested alarm levels, and all can be carried out simultaneously. Manual ad-hoc alarms (text / voice / TTS) are just as easy as the completely centralised and automated processing of all external alarms.

Large Capacity and Constant Monitoring

Up to 32,000 dry contacts can be monitored over serial interfaces and/or via a company's internal LAN. One single AMX Server can support up to 270 voice connections, with each individual outgoing line dynamically assigned to an alarm depending on its priority. AMX can not only continuously monitor connected third party systems, but also proprietary modules and messages from the operating system

Return on Investment

Thanks to its compatibility with all modern PBXs, the AMX is easily deployed in any organisation and the investment in the AMX is secure, even if the PBX is upgraded or replaced.

AMX-Integrations

Alcatel-Lucent 4400 / OXO / OXE, Unify OpenScape Business / OpenScape Voice / OpenScape 5000, Nortel Meridian / CS1000, Avaya Aura & IP Office Communication Manager / Server, Panasonic TDA / TDE / NCP, Cisco CUCM, Mitel SIP DECT, MiVoice MX-ONE / A5000, MiVoice Office A400 / A700 / OpenCom 1000, Spectralink, Sykpe for Business, Wildix, 3CX, innovaphone, etc.